The Equality Act 2010 together with the Codes of Practice, set out your rights as a disabled person. The act covers accessibility to facilities, goods and services. It is a legal requirement for all businesses and public authorities to take reasonable steps to ensure that their goods and services are as equally accessible to disabled people as they are to the public in general.`
All disabilities are covered, so providers need to consider how they make their goods and services available to wheelchair users as well as visually impaired people, and also those with learning disabilities.
If a provider fails to meet this legal requirement you may be able to win damages by suing them in the county court for disability discrimination.
See our links for organisations that can provide further help.