Over the past 5 years I have been using P&O to cruise the world. I would like to share with you the knowledge that I have picked up as a disabled passenger. I have mobility issues, but P&O cater for a range of disabilities. I have only ever cruised with P & O so this is a personal view on what I have experienced.
Your views are most welcome on your own cruising experiences please can you post them on our Facebook page. (Arun Access Group)
The first decision is where you want to cruise to. Many of P&O’s cruises leave from Southampton and embarkation there is usually a very smooth process, making for a relaxing start to your holiday. Once the location has been decided there are a few other things to consider:
Which cabin meets your needs?
- Various types of cabins are available, but the number of disabled/ accessible cabins are limited and tend to sell out very quickly.
- If you are planning to take a mobility scooter (check if this is permitted) you will need a cabin of sufficient size to accommodate the scooter as they are not permitted to be left in the corridors.
- Once you have decided where you would like to go, you will need to register with your cruise provider and make them aware of you needs. If using a wheelchair, they will want to know details e.g. the size and weight of your wheelchair.
- Be aware: there may be restrictions on taking powered electric buggies on board
- You will need to inform the cruise provider on your specific needs. For example: whether you will be taking oxygen, special feeds (enteral feeds), or will require a sharps bin for needles if you are a diabetic.
- Remember: You will need special cruise insurance and your cruise provider will require evidence of this
- Check the itinerary check out what ports you are stopping in to see if a tender (small boat) is required to get you shore.
- You will be assessed to see if you can board a tender unaided. (The crew are unable to lift wheelchairs with passengers in them onto the tender).
- Your itinerary will have the information you need regarding the ports you are visiting. If you do some research before you go you may be able to save money on the excursions, which can be expensive.
- For example, you may be able to get a “hop on and off bus” which tend to be disabled friendly.
I have listed telephone numbers and addresses to help you have a great holiday.
P & O Cruises
Carnival House, 100 Harbour Parade, Southampton, SO15 1ST
Tel: 0843 8065 7030
Customer Service: 0843 374 0111
0800 917 1584 £5.00 per minute
For a stress free cruise planning is the key to success.